Terms & Conditions

BCET – Terms of Service & Refund Policy

(International Students & Online Courses)

1. Introduction

At Brit College of Engineering & Technology (BCET), we value transparency and fairness in all our dealings with applicants, prospective students, and enrolled students—particularly regarding fees and refund policies.

Enrolment in a course at BCET constitutes a legally binding agreement, obligating students to adhere to the terms and conditions of enrolment, including payment of fees, in exchange for educational services.

This policy outlines the rights and obligations of applicants and students concerning refunds and fee recovery, ensuring that students clearly understand the processes involved. BCET is committed to complying with relevant consumer protection laws, including guidance provided by the Competition and Markets Authority (CMA) and sector best practices.

This policy has been designed to provide clarity on how refunds are managed, ensuring prospective applicants, students, and those on a short-term study visa are fully informed. While the College cannot be held liable for changes in a student’s personal circumstances, BCET will consider exceptional cases on an individual basis to ensure fairness, in accordance with CMA guidelines.

This fee recovery and refund policy has been established to clearly communicate BCET’s position on the recovery of fees, the procedures for collecting outstanding fees, and the limited situations where refunds will be considered, ensuring compliance with consumer protection laws.

2. Scope

This policy applies to all tuition and non-tuition fees charged by BCET for courses provided to international students on short-term study visas and students enrolled in online study modes.

It ensures students are informed of their rights and obligations concerning refunds and fee recovery, covering all relevant charges including administrative, visa processing, and related non-tuition fees as outlined in this document.

This policy applies to all fees charged by BCET, except for national examination fees.

3. Aims of the Policy

• To provide clear guidance on the limited circumstances under which fee refunds or cancellations will be granted.
• To ensure the policy is fair, transparent, and compliant with consumer protection laws as per CMA guidelines.
• To outline the calculation and procedures for any potential refunds.

International Students on Short-term Study Visa

4. Refund Principles

Refunds will be granted only under specific circumstances. A minimum of 30 calendar days is required to process a refund.

An administrative fee of £300, which is non-refundable, will be deducted where applicable.

5. Circumstances When Refunds Will Be Granted

Full Refund

A full refund will be issued in the following circumstances:

1. The College is unable to deliver an advertised course on the planned start date or within two months thereafter due to insufficient student enrolments or other legitimate reasons.
2. A full refund will be provided if a visa refusal is directly caused by an administrative or procedural error made by BCET. This includes situations where incorrect information or documentation provided by the College leads to refusal. The refund will cover all tuition fees paid by the student, minus any non-tuition costs incurred that cannot be refunded.

Partial Refund

3. If a student withdraws more than 30 days before the course start date, they will be eligible for a refund of tuition fees paid, minus the non-refundable £250 administrative fee.
4. If a student withdraws between 14 and 30 days before the course start date, up to 50% of tuition fees paid, minus the non-refundable £250 administrative fee, shall be refunded.

6. Circumstances When Refunds Will Not Be Made

No refunds will be issued in the following cases:

1. After issuance of a visa sponsorship letter, if the applicant decides not to apply for a visa or withdraws from the course.
2. Visa refusal due to insufficient personal funds.
3. Visa refusal following an unsuccessful visa interview.
4. Visa refusal due to failure to submit required documentation or withdrawal of necessary funds.
5. Visa refusal due to incorrect or inaccurate information supplied by the student or previous visa refusals impacting the current application.
6. Visa refusal associated with fraudulent documentation or bans arising from previous applications.
7. If a student is withdrawn or deported for failing to comply with UK Home Office attendance and performance regulations.
8. If a student withdraws within 14 days before the course start date or after the course has commenced.
9. Refund requests must be made within 15 calendar days from the date of the UK Home Office outcome letter.

Refunds relating to visa refusals will only be considered after an administrative review has been requested and a final decision issued, where applicable.

7. Deferrals

Students unable to commence their course on the planned date may apply for deferral. Approval is at BCET’s discretion.

A non-refundable administrative fee of £500 applies if deferral is granted. Requests must include valid supporting evidence and be submitted in writing.

8. Procedures for Refund Applications

Refund requests must be made in writing to BCET and signed by the student, accompanied by relevant supporting documents.

BCET will review each application fairly in line with this policy and CMA guidelines. Exceptional cases will be reviewed individually. Students will be notified of the outcome within a reasonable timeframe.

Recommended Contact Email: info@bcet.uk

Online Study Mode

9. Refund Principles

Refunds for online courses will only be granted under exceptional circumstances. Processing requires a minimum of 28 calendar days.

10. Initial 14-Day Cooling-Off Period

If a student cancels within 14 days of enrolment, they will receive a refund minus non-tuition costs and an administration fee of 20% (minimum £250) of total tuition fees paid.

Notification must be in writing and received within the 14-day period, either by email or in person.

11. After 14 Days

Refunds will not be granted after the 14-day period. However, students may transfer to another course without additional charges.

12. Responsibility for Notification

It is the student’s responsibility to ensure written notification of withdrawal is received by BCET. BCET is not responsible for notifications lost in transit.

13. Non-Tuition Fee Costs

Non-tuition fees may include:

• Administrative fees
• Postage and printing
• Course materials
• Accommodation or booking fees
• Travel or insurance (if applicable)
• Visa-related costs

14. Disclaimer

BCET strives to provide accurate information and support students in achieving course competencies. However, students are responsible for applying their skills.

BCET is not liable for claims arising from the use of course information or advice.

15. Course Materials

Course notes and materials are for the exclusive use of the enrolled student and may not be sold, loaned, shared, or reproduced without written permission from BCET.

IMPORTANT NOTICE

While every effort is made to ensure accuracy, BCET cannot accept liability for errors, omissions, or changes in government policy affecting funding.

The College reserves the right to withdraw, merge, or alter courses or facilities without prior notice.

Glossary

Applicants – Individuals who have applied to study at BCET but have not yet received confirmation of acceptance.

Prospective Students – Individuals considering or awaiting enrolment confirmation.

Students – Individuals who have enrolled, paid relevant fees, and commenced study.

Visa Sponsorship Letter – An official BCET document supporting a short-term study visa application.